All information you provide to us is treated with complete confidentiality.
We are a UK company with over 10 years experience providing security for Joomla and WordPress websites for clients around the world who trust us to deliver a professional service.
Our UK company information is
776-778 Barking Road
London E13 9PJ
If you have any questions about the services we offer please contact us at the website
Once we have successfully received payment for the service we will contact you via email within 2 hours to request the following information.
If we do not receive all the above information from you will be unable to clean the hacked website within 24 hours.
The malware removal service we offer comes with a full money back guarantee.
If we do not 100% remove the malware or malicious code from your website you will receive a full refund.
However based on the security experience and knowledge we have we are very confident that we can help you to get your business back online.
All the free malware scanner tools will check your website for the following plus more.
Quttera offers free malware scanning services for WordPress, Joomla, Drupal websites and provides you with a detailed report
Sucuri is a popular security scanner which allows you to scan your website running WordPress, Joomla, Magento and more for malware, blacklisting status, website errors, and out-of-date software
Once the website scan is complete they will tell you if your website is infected with malware of if you have out of date software.
Virus total analyzes your website for suspicious files from various online scanners including Kaspersky, Malware, Dr. Web, Netcraft, Trustwave, Cybercrime, CloudStat and much more for viruses, worms, Trojans, and another kinds of malware infections.
The Google malware scanning tools allows you to quickly scan your website for malware infections
If your Joomla! or WordPress website is infected with malware or malicious code Google will stop sending you website visitors and display a label “this website may be hacked” next to your website.
The service we offer includes the following.
It can take up to 5 working business days after we have submitted all the information to Google for them to remove the label “this website may be hacked”
For more information visit https://support.google.com/websearch/answer/190597?hl=en&ref_topic=3425513
A hacked Joomla or WordPress website can display the following symptoms which would suggest its hacked.
The above symptoms are just some of the examples you can expect to see if the website is hacked by hackers.
We only offer the malware removal service for Joomla and WordPress.
The reason for this is because we have over 10 years security experience fixing hacked WordPress and Joomla websites for customers.
We don’t want to mislead you or raise your hopes by claiming we offer security services for other open source content management systems.
We are experts in Joomla and WordPress and you are in safe hands if you hire us.
The malware removal service we offer for both Joomla and WordPress comes with a money back guarantee.
If we fail to 100% remove the malware from your website we will provide you with your money back.
If the hosting company has suspended your website because it has been hacked or infected with Malware you will need to contact the hosting company to confirm we can access the files and MYSQL database on the suspended website.
Once we have permission from your hosting company we start work on removing the malware and get your website back online for you.
We will need the following to complete the work for you
The following is included in the service we offer at the website.
We need the following information from you to start working on the website
We only accept payment for the services we offer via PayPal which is trusted by millions of customers around the world to buy and sell products and services online.
PayPal accepts all major credit and debit cards you also don’t need a PayPal account to use the service.
For more information visit https://www.paypal.com
We provide professional and friendly support for the services we offer at the website.
You will receive support for the following.
Support We offer
Support We Do Not Offer
We can remove all malicious content from your WordPress or Joomla website including (but not limited to):
The service we offer at the website for Joomla! and WordPress will 100% remove the malware from the whole website.
We do not change you to remove the malware from individual pages, you just pay a one of payment and we will take care of it for you to secure the website and remove all traces of Malware from the website